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CarSpace Jupiter ChevroletWe are a family owned business at Jupiter Chevrolet. The customer comes first and we implement that attitude throughout your entire new vehicle and pre-owned vehicle ownership. Mar 21, 2009 - JUPITER CHEVROLET AND "PINK'S ALL OUT"Jupiter Chevrolet entered the “PINK’S ALL OUT” Motorplex Championship where “PINK’S ALL OUT” returns to its birthplace on March 21st. This is where “PINKS ALL OUT” turns the national TV spotlight on the North Texas racer who can go ALL OUT to win the $18,000 cash prize and take the title of Motorplex Champion. Jupiter Chevrolet entered the Second Chance Qualifying Race on Saturday March 15th.  Many Racers try out for the Final 32 spots for “PINK’S ALL OUT on March 21st. Racer’s made three qualifying attempts, and the 30 racer’s that made the most consistent runs were rewarded a spot. Malcolm Simons, Jupiter Chevrolet Service Manager (remember Malcolm?)  placed 4th at the second “PINK’S ALL OUT” Second Chance Qualifier on March 15th in the Jupiter Chevrolet 1986 Camaro I-Roc.  Joe Boner, a Former Service Consultant to Jupiter Chevrolet placed 8th in the Jupiter Chevrolet 1968 Chevelle.  Well, congratulations Malcolm and Joe!!! All of Jupiter Chevrolet stands behind you in hopes that you bring home the $18,000 anty. Perhaps you will buy us lunch????
Feb 12, 2009 - Driving in the Rain With Cruise Control--Not Such a Good Idea.... Driving in the rain..... I wonder how many people know about this - ~ A 36 year old female had an accident several weeks ago and totaled her car. A resident of Kilgore, Texas she was traveling between Gladewater & Kilgore. It was raining, though not excessively, when her car suddenly began to hydro-plane and literally flew through the air. She was not seriously injured but very stunned at the sudden occurrence! When she explained to the highway patrolman what had happened he told her something that every driver should know -NEVER DRIVE IN THE RAIN WITH YOUR CRUISE CONTROL ON . She thought she was being cautious by setting the cruise control and maintaining a safe consistent speed in the rain. But the highway patrolman told her that if the cruise control is on when your car begins to hydro-plane and your tires lose contact with the pavement, your car will accelerate to a higher rate of speed making you take off like an airplane. She told the patrolman that was exactly what had occurred. The patrolman said this warning should be listed, on the driver's seat sun-visor - NEVER USE THE CRUISE CONTROL WHEN THE PAVEMENT IS WET OR ICY, along with the airbag warning. We tell our teenagers to set the cruise control and drive a safe speed- but we don't tell them to use the cruise control only when the pavement is dry. The only person the accident victim found, who knew this (besides the patrolman), was a man who had had a similar accident, totaled his car and sustained severe injuries. NOTE: Some vehicles (like the Toyota Sienna Limited XLE) will not allow you to set the cruise control when the windshield wipers are on. If you send this to 15 people and only one of them doesn't know about this, then it was all worth it. You might have saved a life.
Jan 29, 2009 - A JOB WELL DONE!!!! Dear Bobby, Terry, Melissa, and Cecil, Thank you so much for the most stress-free car-buying experience ever! You all exhibited the perfect balance of friendly, sincere, "whatever it takes" attitude, without being the least bit pushy. You allowed me to set the pace. When I first started my search (11 days ago), I started conversing with 9 different dealers, of 3 different makes/models. Cecil was one of only 3 dealers that consistently provided whatever feedback I requested, when I requested it. This is what put your dealership on my "short list". When I came in for a test drive, Cecil was gone, but he had already told me who would work with me, and I was left in very capable hands. I was greeted by Bobby, Terry, and Melissa quite eagerly. As Bobby went to get a test vehicle, Terry took the initiative to have my trade-in appraised while I was test driving, which saved me valuable time. During and after the test drive, Bobby and Terry answered all my questions, and Terry made me an offer that was hard to refuse. Nonetheless, I said that I still had another test drive to do, and I had to discuss it all with my wife. Nobody tried to "bar the door", as so many dealers do, fearing that I would not return. That to me showed great confidence in your product, as well as trust in my word that I would give your offer fair consideration. After talking to my wife, my requirements changed somewhat unexpectedly (even to me), but that was no problem to you. When I made you an offer, we did not even "haggle". You took it, and we were off. Through the whole process, everyone remained extremely friendly, helpful, and patient, as I was somewhat of a stickler of doing things cautiously, to make sure things were done right. The vehicle had to be brought from another dealer, and the ice storm kind of slowed things down a bit, but we all exercised that patience and worked together to "get the job done". As a result of it all, I am a proud owner of a new car that is better than what I had originally hoped, at a price that was lower than I originally planned. When I brought it home, the family was thrilled, too. We couldn't be more pleased! Suffice it to say that when I receive your Customer Satisfaction Survey, I will have no difficulty whatsoever in marking everything "completely satisfied". I would like to have copied Mr. Matetich on this e-mail, but I could not find his e-mail address on your site. Please feel free to pass it on. Thank you so very much! Sincerely, Rick Shultz
Jan 22, 2009 - What Detroit is Doing Right? PlentyBy MIKE COX SPECIAL TO THE WASHINGTON POST America's Big Three automakers got pounded on Capitol Hill last month. Senators from both parties took turns ridiculing General Motors, Ford and Chrysler as out-of-touch fossils, churning out poor-quality products that virtually no one wants to buy. Wouldn't it be nice if America's automakers actually made cars that customers wanted? New hybrids, for example, and electric vehicles, mid-size cars that rank high in quality and more models that get 30 miles per gallon? Actually, that's exactly what Detroit is doing. Not in a couple of years, not next year, but now. I invite every member of the U.S. Senate to come visit the North American International Auto Show in Detroit. Here is a sample of what they would see:
Here are a few other facts for the doubters:
Despite the public scolding recently heaped on the Big Three in Washington, Ford and GM still make the top-selling vehicles in the country, the Ford F-150 truck and the Chevy Silverado. Senators who think Detroit is still stuck in the dinosaur age may be shocked to learn that the Big Three are the leading purchasers of computer chips nationwide. In fact, GM, Ford and Chrysler are making cutting-edge vehicles featuring the latest in technology, engineering and fuel economy. Detroit's automakers spend $12 billion annually on research and development. No other industry can match that. More changes are needed, and the Big Three understand that their pace of change must be accelerated. But the last thing our economy needs right now is for 13 million jobs to be threatened. One out of every 10 jobs in America is related to the auto industry. That's why President Bush wisely agreed to release funds as a loan -- not a bailout -- to help the auto industry get through this Wall Street credit crunch. America's auto industry is building some of the safest, most fuel-efficient, technologically advanced vehicles in the world. That will be on display at this month's auto show in Detroit. As many have said: Facts are stubborn things. Unfortunately, the facts about America's auto manufacturers may have run up against something even more stubborn -- the U.S. Senate. Mike Cox is attorney general
Jan 15, 2009 - Really, Really, Really, Strange Cars
Nov 28, 2008 - Malcolm, Malcolm, Malcolm...........ZZzzzzzzzWell, well, well. Lookey here. Malcolm Simons, our beloved Service Manager is here at our big monthly meeting giving his respected input about the happenings at the dealership. As you can see, he is brainstorming quietly in his seat, giving the rest of us telepathic input. Zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz. Thank you Malcolm. You know we really love and appreciate you. You are once again, on the blog. Keep up the good work!!!
Oct 21, 2008 - TESTIMONIALSRobert Rains writes:
Hi Melissa & Geoff "Just wanted to send you and the rest of the team a special "THANK YOU !!!" for your help in purchasing the new 2007 Silverado. It was an absolute pleasure doing business with you all. You actually made it easy and comfortable with no pressure at all, which is more than I can say for your neighbor down the street,(Massey Cadillac)." "You guys are true professionals. I shopped around and could not have gotten a better deal anywhere else. Hope to see you again in the future and I will be telling everyone I know where they should buy their next car or truck." God Bless You, Robert Rains Ben Thompson writes: Michael, I wanted to take an opportunity to tell you about my experience at your dealership. I have been in the market for a suburban for some time now and have been in communication via email and phone for the past 6 months with Melissa Ventimiglia. Melissa is just the kind of contact that I needed as an educated, informed consumer. She was personable and seemed to work hard for me in order to make this deal work. She made it very easy for me to make the decision of purchasing from your dealership an 07 LT2 last week for my wife's Valentines Day present. I can honestly say that the experience was entirely positive, from the minute I talked to her on the phone until the day the deal was done. Thanks to you and Melissa for a job well done. Ben Thompson K. E. Andrews & Company 972.203.2436 Dear Mr. Mike Matetich and Service Manager, I am a customer of Jupiter Chrevrolet. The only person that I have dealings with for service is, Mr. Peter Leff. At all times this man has the best attitude, a smile and a very kind voice. He always has been about what can I do to help! Calling to let me know about my car, when it will be ready and lettimg me know about what is going on. Not once has Mr. Peter Leff been discourteous, or act like he had no time to help me. I am one person that will always go to Mr Leff for help. Sometimes being a Women and trying to get answers about a car, it can get a little difficult. Sometimes we women feel like we are being talked down to about cars. I just wanted you to know what a good employee you have for your company. Thank You Ms. Ely Schultz Subject: Cesar Lamadrid and my truck's service Steve, Hi, my name is John D. Kanios, I recently had my truck in at your service facility for several things: I own a 2002 Chevrolet S10 Crew Cab 4x4 and I take excellent care of my truck. About a week ago, my family and I were coming home late at night and the service engine soon light came on, and I thought, "Oh no, what could that mean?" This is my first Chevrolet after many years of owning and driving many other makes of trucks. Because of my bad experience at a different Chevrolet Dealership's service department, I decided to take my truck to your place and see how things go. So I arrived early on Monday morning at the shop to turn my truck in for service. I also would like to state that I have a third party extended warranty on my truck, which was purchased via my financial institution when I purchased the truck and it was financed there. Anyway, I met Cesar Lamadrid there and he wrote up my ticket, due to an earlier visit, they had kept my warranty information in the computer system for me, (Thank you)! It wound up being a very frustrating and angering week (I finally got my truck back on Saturday the 14th). Cesar and myself had to literally argue our way through the problems with my truck to the warranty company, and I think my blood pressure capped out on Thursday night when I still had no truck and Cesar was just about as exhausted as I was with the entire situation. The reason I was so stressed is that I needed my truck back to travel to San Antonio for a week long convention, and Cesar worked diligently to ensure my vehicle was ready for me. I just wanted to commend Cesar for sticking in there and having to deal with my frustration and dealing with my warranty company. In the end they covered all of the needed repairs to my truck (Thank God) and all is well, but Cesar was a true professional through it all and handled the situation well. It is very refreshing in this day and age to have fine customer service, far to many times (like the warranty company), many people do not realize they are dealing with people, not machines. Cesar is one fine professional and represents your Service Department with true poise, composure and professionalism, Thanks Cesar! My hat is off to Cesar and Jupiter Chevrolet's service department for not just telling me that they could not help me, but for stepping up to the plate and hitting grand slam! Not only is Cesar a true professional, your place could have just said thanks but no thanks. Thank you again for the assistance of finally getting my vehicle running correctly and having the fortitude to make it happen, thanks Cesar! I would like to add one more thing:
Thanks again! Sincerely, Mr. John D. Kanios 10/15/2006 Gary w. Houchen who purchased a 2006 Equinoxsays: Keith was great. The finance Department and Manager were Super!! Chritopher A. Jones who purchased a Trailblazer says: The deal worked out great. Not the same experience I have had with other dealerships. When I am ready to buy again T will likely start at Jupiter Chverolet!( Frank Abdelwahab) James Martin who did not purchase a vehicle writes: Hello Melissa, I want to thank you for your time and effort on finding me the truck I needed. As I had stated, I was in desperate need for a truck ASAP. In my desperate search for the 1 ton, single rear whell truck I needed, an option opened up for a available vehicle. In my current situation, I had to chose this oppurtunity, as not having a vehicle was detrimental to my business and I hope you understand and regret not having the chance to do business and meet you. Could you please send me some of your business cards, as I would like to pass along the great effort that you put into trying to locate me the vehicle I needed. Please mail the cards to my address. Your professionalism and customer care that was displayed to me, shows your kindness, support, knowledge of the current market place and dedication to the dealership whom you are employed with....Congratulations. TRULY SATISFIED CUSTOMER, James Martin P.S. Could you please send me a e-mail address of your superior and employer, as I would like to forward this mail to them...again Thank You and Congratulations Tony Mauldin writes: Melissa, Thanks so much for taking time to show us the HHR and all the help you gave. I am so impressed with you as a person and for all your time and help. If we buy a vehicle in Dallas it will be from you. I will also recommend you to anyone of our friends that I have looking for vehicles. Thanks again you are a special person. Tony Mauldin Joann A. Willingham who purchased a 2006 HHR says " My Sales Consultant (Frank Abdelwahab) was great! Edward J. Wheelhouse who purchased a 2006 Tahoe says, " Melissa was the most professional Salesperson I have ever delt with! She exceeded every expectation! Samantha Nikolopoulos writes: Milton, I want to thank you for all of your help with me getting my New 2006 Tahoe. You are a truely caring salesman. You went above and beyond to make sure that I got the best deal and service. You were right, it is all about customer satisfaction and as long as you keep that in mind You will continue to be successful! Thank you again! Samantha Nikolopoulos P.S. Also thanks for fixing my Kirby too! Thats what I call Service! J.B. Wascom writes: Dear Sir or Madame I wanted to take a moment to share my heartfelt thanks for the extremely pleasant procedures encountered in purchasing another company work truck this Saturday. In More than forty ears of buying new vehicles, I can truly say that I have never had a more pleasant experience from start to finish. I made a phone call and spoke to one of the Sales Manangers (Ron Ofner) . I told him the pricing I had from another dealership and he indicated that he would match or beat it. I did not think he could do so, but came anyway. I am located only 15 minutes from the dealership and by the time I arrived, he had a salesman (Keith Hill) on the lot finding a comparable truck. Within a few minutes, it was a done deal. I ended up getting a truck with just a bit more equiptment for less than $300.00 above what I was going to pay at a competitor with less equiptment. I do appreciate the promptness, thoroughness and professionalism I experienced from your dealership. You are to be commended for assembling a great team and providing excellent training. I will be returning in the not-so-distant future for my next company vehicle. Thank You, J.B. Wascom Donald Colbert who had his vehicle serviced here at Jupiter says " Service explained everything in great detail... The technician took time to help me understand my truck better Thomas Reed who had his vehicle serviced here at Jupiter says " The Sales staff and Service Department Employees are very Courteous and commited to customer Satisfaction at every level! " William McCoy who bought a 2006 Silverado says " Completely Satisfied!! Thank You!! Alfonso Vasquez who bought a 2006 Equinox says " Keith Hill is an efficient, professional and caring sales person. He was the reason we bought a Chevrolet. Eddy A Smith who bought a 2005 Equinox says " My wife and I were treated like royalty! We will definetly tell others about Jupiter Chevrolet!" Lou Durham who bought a 2005 Chevrolet Equinox says " This is the Best Experience buying a vehicle ever! " Terry Taylor who bought a 2005 Chevrolet Silverado says " Thank you for our new vehicle and the great service you provided." Ruben Olmos who bought a 2005 Chevrolet Malibu says " I was satisfied with the dealer especially with the Salesperson. They tried many different ways to make things easier for my son who is a first time buyer. Many thanks and God Bless all of you." Tom Ragan who bought a 2005 Chevrolet Avalanche says " Had a Great Buying experience at Jupiter Chevrolet!!! Will Be Back Again!! " Jeannie Wallace who bought a 2005 Tahoe says " My daughter is getting ready to buy a new car and we told her to go to Jupiter! " Casey M Cox who bought a 2005 Chevrolet Silverado says " The dealership had the exact vehicle I was looking for and the prchasing process was quick and easy. Great job! The salesman Nathan Arn did a great job and made the whole experience easy! " Christa Snyder writes: Lonnie was great. Actually the Whole experience was Fantastic! I will be in on Monday to pick up my Tahoe. YEAH!!! Have a great Holiday and Let the powers be know how fancastic Lonnie was to work with.
Oct 17, 2008 - The 2010 Camaro-- Video of the Production Car at the State Fair of TexasThe Owner of the dealership had the opportunity to shoot this video of the 2010 production Camaro at the State Fair of Texas this past weekend. This is the real deal folks!!!
Oct 9, 2008 - Malcolm With His Pants Down.....InterestingOur esteemed Service Manager, Malcom Simons is in the photo below with his pants down to his ankles. Why would he be photographed like this knowing that we would put him on the blog? Good question. I don't think he thought that far ahead. Malcolm raced all season at Redline Raceway this summer, and made it to the bracket finals at Pine Valley Raceway, where this illustrious photo was captured. He made it through the eliminations at Pine Valley to the semifinals.
Malcolm not only raced the Jupiter Chevy Camaro, but he had a foot race as well. At Pine Valley, along with Drag Racing, they also paticipated in "Olympic Activities." One of which is a foot race with your pants down to your ankles. Malcolm may be a fantastic drag racer, but he couldn't hold a candle to the lady to his left. She won the race. Malcolm, on top of it all, you have a photo on the Internet in your nice boxer briefs, but you also got beat by a girl. WAY TO GO!!-we still love you though. Keep up the good work!
Sep 25, 2008 - America’s Top 10 Strangest Road Signs |
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