|
About Me
Bring your family by to meet our family so we may begin a very satisfying life long business relationship. Recent Posts
Categories
Links
CarSpace Jupiter ChevroletWe are a family owned business at Jupiter Chevrolet. The customer comes first and we implement that attitude throughout your entire new vehicle and pre-owned vehicle ownership. Jan 29, 2009 - A JOB WELL DONE!!!! Dear Bobby, Terry, Melissa, and Cecil, Thank you so much for the most stress-free car-buying experience ever! You all exhibited the perfect balance of friendly, sincere, "whatever it takes" attitude, without being the least bit pushy. You allowed me to set the pace. When I first started my search (11 days ago), I started conversing with 9 different dealers, of 3 different makes/models. Cecil was one of only 3 dealers that consistently provided whatever feedback I requested, when I requested it. This is what put your dealership on my "short list". When I came in for a test drive, Cecil was gone, but he had already told me who would work with me, and I was left in very capable hands. I was greeted by Bobby, Terry, and Melissa quite eagerly. As Bobby went to get a test vehicle, Terry took the initiative to have my trade-in appraised while I was test driving, which saved me valuable time. During and after the test drive, Bobby and Terry answered all my questions, and Terry made me an offer that was hard to refuse. Nonetheless, I said that I still had another test drive to do, and I had to discuss it all with my wife. Nobody tried to "bar the door", as so many dealers do, fearing that I would not return. That to me showed great confidence in your product, as well as trust in my word that I would give your offer fair consideration. After talking to my wife, my requirements changed somewhat unexpectedly (even to me), but that was no problem to you. When I made you an offer, we did not even "haggle". You took it, and we were off. Through the whole process, everyone remained extremely friendly, helpful, and patient, as I was somewhat of a stickler of doing things cautiously, to make sure things were done right. The vehicle had to be brought from another dealer, and the ice storm kind of slowed things down a bit, but we all exercised that patience and worked together to "get the job done". As a result of it all, I am a proud owner of a new car that is better than what I had originally hoped, at a price that was lower than I originally planned. When I brought it home, the family was thrilled, too. We couldn't be more pleased! Suffice it to say that when I receive your Customer Satisfaction Survey, I will have no difficulty whatsoever in marking everything "completely satisfied". I would like to have copied Mr. Matetich on this e-mail, but I could not find his e-mail address on your site. Please feel free to pass it on. Thank you so very much! Sincerely, Rick Shultz
|
