I just had this happen to me so I thought maybe I could spare someone else a silent car.
I bought an 04 Odyssey EX as a cerified pre-owned a few days back. It has an anti theft radio. The dealership, in its infinite wisdom, put in a new battery but did not back up enough power to keep the code in the radio and then could not find the code! Despite their promises to the contrary they did not call to report my fix. So I called the service department instead. Good move.
It turns out first that the 5 digit code is on a sticker found on the side of the glove compartment. Usually on the outside left when you open it up. There are two numbers there - you want the five digit one.
Now here's the key - the salesman no doubt has tried a bunch of random numbers or ones he is getting from the wrong source. Once ten attempts are made without the correct code being entered the system locks itself up and will not accept any code. This is to keep someone crazy enough to keep trying random numbers, such as a salesman or a thief (I'll be good...) from eventually finding the right sequence.
There are two ways of releasing the block. The first is to run the radio for an hour. No sound will come out but once it has been on for an hour it will unlock itself and you can put in the code. If you are like me the idea of running around for an hour with music is a non-starter so I went with the quicker solution - disconnect the negative battery cable for about a minute and then reconnect. You now can enter the code and all will be well. Well, except for the fact that now you have to reset your clock as well but if you will go through that much to get the radio back setting the clock is probably withing your area of expertise.
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I have a 2004 Honda Civic LX. When I replaced my battery I needed to enter in a code I didn't know. SInce I didn't know the code I needed to get a number off of my radio. Instead of taking the head unit out (if you have the same radio as I do) You can follow these instructions to get the number the dealer can use to get you your code.
1. Make sure the radio is off. (screen is blank even when the vehicle is on)
2. Put the Key in the ignition but leave it in the off position.
3. Hold down the #1 and #6 preset button simotaniously.
4. While holding those two buttons down turn the key to the "on" position
5. Then turn the radio on
6. There will be 4 digits that show up on the screen then right after that another 4. I think at this point you can let go of the #1 and #6 buttons and it should flash on the screen again. You will need to pay attention to the order they flash in as to not get your number in the wrong order.
7. Thake the 8 (total) digits and call your dealer for the code.
Good Luck!
THANK YOU!!! I used someones suggestion on popping out the part of the console with the clock(I have a 98 Honda CR-V). Using a mirror I was able to clearly see the serial number on the radio. A call to Honda and badabing, got my reset code.WooHoo....saved myself $75+.
I yanked one of the fuses out while troubleshooting a different problem, and lo and behold, the radio reset and wanted a code... Found it after reading your post. Thanks, fezo!
I have 1998 accord ex,i found redio serio number in the glove box where there's lable on the left side. bring the number, and basic document like driver license, owner ship etc to the authorized dealer which listing on the honda website, they printed the code on the paper for me without any charge, indeed they just ask me show the driver license and radio serio number, good luck¡£
Thanks. You're a lifesaver. Replaced a battery and all was lost. Had misplaced the vehicles service manual not long ago in a move. Code was exactly where you stated. Do have a problem with a cd I had been listening to, but that a minor problem compared to no sound at all. Again I say, THANKS!!!!
hi all
just wanted to say thanx for the great info on this site, my 2004 accord se executive was stolen last year, i got it back after it had stood in a police impound yard for about 8 mths, naturally the battery was dead and all the documentation was missing. so i had no info on the stereo unit, i e-mailed "bose" who were not very helpful at all, then i stumbled over this site tonite. i went down to my car turned on the ignition,held buttons 1&6 on the radio, turned it on and got my serial number, i can now go to my dealer who can provide the 5 digit code which will get my tunes back yippeeeeeeeee!!!!!
thanx once again
If you run this fix and it doesn't work, as it did NOT for me, you'll need your serial number from your radio.
I bought my 2005 Odyssey used in 2007. I had the radio replaced by the Honda dealer shortly after i bought the car because the CD player jammed. They replaced the CD player with a new one but DID NOT replace the sticker in the glove box, so the code on my sticker was for the OLD radio, not the new one. When I changed the battery today. DOH. What i thought was the code, wasn't.
Today I called the dealer and they said that neither the mechanic nor the service manager made note of the code for my new radio. The service manager asked me to try this: HOLD the 1 and 6 buttons simulataneously while the ignition is OFF. Turn the ignition on while still holding the buttons, then turn the radio on. He said it should show me the serial number. But it didn't work. He told me the only other option is to bring the car to the dealer and they'll pop the radio out and get the serial number, then they can tell me my code. It would take about 2 hours but would be free since they screwed up.
BUT THEN:
I got in the car and headed to Costco. A few minutes into my drive I turned the radio off (which was reading CODE) then I pressed and held down the 1 and 6 numbers again and turned the radio on. BAM! An eight-digit serial number. I called back the service manager with the serial number of my radio- he ran it through his system and 5 seconds later gave me my code-- which worked beautifully. Hope this helps someone else as I always feel like the beneficiary of great info on the Internet and never the contributor!
This was just too perfect! I have a 2003 Pilot (got in in 2006) and the battery finally gave up the ghost today - original battery, can't beat that. The fella who put in the new one told me about the code thing, and I searched the manual and paperwork that was in the glove compartment when I bought it but had no luck finding a code anywhere. Hopped onto the Internet, typed in 'need a code to reset the stereo in my 2003 Pilot' and POOF! This is the first site that was listed. I scurried out to the garage to check the glove compartment for a code, hoping I wasn't going to have to become a contortionist to find the thing, and there it was in plain sight...with the compartment open I could see the numbers plain as day to reset the stereo. Don't you just love this site?
We have an '05 Odyssey; the code was found in the glove box but, in the center of the door next to the latch on ours: IT WORKED!
Funny thing: dealer and mechanics all stated the radio would have to be removed to get the serial number on back at a cost of $15 - $85...things that make you go "hummm".
I found the code for my 2006 Honda Civic radio in the glove box, on the left side as you look inside it. I digit the code in, and it worked. This site was very helpful, and I hope this will help others. Suggestion: I removed the code from glove box and placed in save place.
I found the code for my 99 CRV radio in the glovebox, on the right side as you look inside it. I punched the code in, and it worked. This site was very helpful, and I am sure that it will help many more.
hi all,
i have a CRV 99, i changed the battery and i need to enter the radio code now, i have the radio serial number on the glove box, i tried to use https://radio-navicode.honda.com but it didnt work because am not the original owner of the car, am not in the states, i buy it from the states and ship it to my country, so i need the owner phone number and zip code, the radio serial number is :98f26792
anyone can help please :)
thank you
I have an '03 Odyssey. There is no sticker in my glove box. There is no sticker with a code under my hood. There is no code card that came with the car (I bought used). COdE appears in the display but holding down 1&6 together while turning it on does not work. It does nothing. I am not in a position to be pulling a radio out. Any other suggestions? The dealership said they'd give me the 5-digit code if I held down the 1&6 and gave them the other code they needed but this is not working. No I havent made too many attempts, we just freshly disconnected the battery and put it back so there hasnt been any errors yet. Any thoughts?
I joined this place just to thank you so much for your article!
I received a '96 Honda Accord EX in '04 from my grandmother-- however, it was stolen in '03. The thief obviously must have disconnected the power some way, but never got the tape deck to work afterwards. The car was found, with the user manual and car jack gone.
We brought the car back to the dealership and provided all the information-- but their code never worked. To make matters worse, the card we received with the code on it was swapped with a Honda Sedan that my grandfather had purchased around the same time!
Since 2004, we've been stumped about what to do with this locked up radio. We even considered prying it out and buying a new one-- then someone suggested this site. Your article was dead on-- the sticker with two numbers was inside the glove compartment. We reset the power after an hour and entered the five digit number and bingo! Good as new.
(Figures it was something so simple all along!)
Again, thank you so much for this article! It's really saved us a lot of trouble.
The battery went dead on my 1999 Accord EX, got the COde and then checked out this thread.
I found the 5 digit radio code on the underside of the trunk lid.
Bingo.
Thanks so much.
Thanks for all the help. I looked all over my 2004 Honda Civic for the radio anti-theft code and found it nowhere. I was able to follow the user's manual instructions to get the radio serial number, but not the code. AH, but, while looking over the dealer service records that the previous owner left so I could find out what dealer she bought the car from, I noticed that the radio code was listed near the top of the service record. Sure enough it worked. If you took your car for repair at a dealership shop, you might want to see if the code is listed on one of your service records, or any other dealership document. Frustration over! Thanks again for all of the help. Forums are the best. Robert
I just want to say THANK YOU so much for all the info. I have a 98 Accord v-6 and after trying all the suggestions for locating the code and/or serial number, I found it in the fuse box under the hood. I was afraid I was going to have to cave in and pay the big bucks to the dealer. Thanks again.
Bigdadi118 reported in the Honda CR-V Repair forum on CarSpace that you can retrieve the code by registering your ownership in owner link at www.honda.com. They'll ask you some questions and then you can retrieve the code.
I own a 1996 Honda Accord for which I could not get the display to show me anything other that "COdE". Also, there was no radio code information in or near the glove compartment. Here is my mix-and-match procedure for unlocking the radio based on all the info given in this thread. I paid $4.99 to http://www.carstereoremoval.com/ to get the instructions on how remove my car stereo. The last couple of screws were too tight to remove and the screw heads were wearing out. Luckily I spotted printed information pasted below the radio body and used a hand-mirror to figure it out without having to remove these screws. The local Honda dealer used just the radio serial number to give me my radio code. I asked about the other info like ref. no., model no. and label no. and she didn't need any of those. Before this, I had been punching in random sequences to see how the display responded so the radio didn't get unlocked despite punching in the right code at this stage. So I disconnected the negative terminal of my battery for one minute to reset the system (instead of leaving the radio on for 1 hour as the manual said). After this is inserted the car key and turned on the ignition and then the radio. The first thing I then did was to enter the 5-digit radio code and this did the trick. The display does not change to inform me of how many digits I have punched or whether I have made a mistake etc. - totally uninformative. Sometimes a beeping sound is heard which I take to mean I've committed an error but I am not sure. Removing all parts to reach the radio took an hour because I was doing it the first time and was being careful. Putting it all back together took me 10 minutes.
Just changed the battery on my 2003 Element DX. No numbers on the side of the glove box unfortunately. I bought the car used in 2005 from a different dealer than the one it was sold new.
My dealer had no records of the radio code. They needed the VIN and the serial number from the back of the radio...in other words the radio would have to be removed to get the serial number they needed for the code. They happily informed me that they would charge $150 to pull the radio and that would be the only charge.
Fortunately I was able to call the original dealer...that information was in my CARFAX search and they were able to give me the 5-digit code!
When entering the code if you make a mistake it will give you an error mesage...just retype the code...no need to clear or turn off the unit. If the code is correct then your radio will turn on.
Good luck all.
i have a 98 honda accord ex, i cant seem to find the radio code on it for the anti-theft radio. Its a used car and just got it and the radio seems not to work because it needs a code. i dnt know the number to call or the codes. ive looked and did not find it.it would be a handful of help if u could help me with that problem.
I have a '97 Accord and can't find the radio code in, on, or around the glove compartment anywhere. It's a used car, so I don't have the original phone number or zip code either. Is there any other way I can get the radio code besides pulling out the radio and calling the dealership?
Alright so i have a 1991 honda civic that had no stereo and my cousin gave me a stereo but from another honda civic year 2000 i rewired the wires and everything but the anti theft light flashs. So obviously i need the code and since its not from my car i cannot check the glove compartment can anybody get me the code number? the serial number is M98D377518
THANKS!
I went to the website https://radio-navicode.honda.com and entered all the pertinent info. the code it came up with did not work. I tried it several times (3, and then it locks up and you have to disconnect the battery to reset). All the information correlated such as type of car, color, etc. Any suggestions from anyone? My battery had died and had to replace recently.
S/N FA05633B
Ref# CQJH9610A
You folks were real helpful. Many thanks.
A little more info. On a Honda Odyssey, the radio serial # is on a plain white label on the inside front panel of the glove compartment door (on the left as you face the glove compartment). I did not know that as some other info suggested that the only way I could get the radio serial # was to take the radio out, which I did. And it was quite easy, thanks to the $4.95 I spent at www.carstereoremoval.com/htm/stereoremovalHondaOdyssey99_02Str.php.
I then went to the Honda Web site radio code site (which someone below provided) at https://radio-navicode.honda.com/. As I was the original owner, I still had the VIN, the telephone # and zip code info.
Thus, in less than an hour from first doing a search on the internet, I had my radio unlocked and playing.
Many thanks again.
HC92009
If you cannot locate the Code, you can retreive the serial number then call your local Honda Dealer for the 5 digit code. Here's how.
Electronically Retrieving Audio Unit Serial Numbers
Currently Applies To: ‘01–07 Accords, ’01–07 Civics, ’02–07 CR-Vs, ’03–07 Elements, ’07 Fits,
’01–07 Odysseys, ’03–07 Pilots, ’06–07 Ridgelines, and ’02–07 S2000s
If you remove power from an audio unit with theft protection, you’ve got to enter a unique five-digit antitheft
code into the unit or it doesn’t work. This anti-theft code and the audio unit’s eight-digit serial number
are listed on the anti-theft ID card that comes with the vehicle. If this card gets lost, you need to get the
anti-theft code from the Dealer. In order to do that, you first need to get the audio unit serial number. Some
Honda models let you do that electronically. Here’s how:
Method 1 (all applicable models except ’03–07 Accords with the navigation system)
1. Turn the ignition switch to ON (II).
2. Turn on the audio unit, and make sure you see COdE in the display. If you don’t see this message, pull
the backup fuse for 1 minute, and then go back to step 1.
3. Turn off the audio unit.
4. Press and hold the 1 and 6 preset buttons, then turn on the audio unit. The display toggles between
two screens. The first screen displays a U and the first four digits of the serial number (for example,
U2200). The second screen displays an L and the last four digits of the serial number (for example,
L0055). Ignore the U and L, and write down all eight digits.
Method 2 (’03–07 Accords with the navigation system)
1. Turn the ignition switch to ACC (I).
2. Turn on the audio unit, and make sure you see COdE in the upper display. If you don’t see this
message, pull the backup fuse for
1 minute, and then go back to step 1.
3. Turn off the audio unit.
4. Press and hold the top halves of the SEEK/SKIP and CH/DISC bars, and then press and release the
PWR/VOL knob. This display toggles between two screens. The first screen displays a U and the first
four digits of the serial number (for example, U2200). The second screen displays an L and the last four
digits of the serial number (for example, L0055). Ignore the U and L, and write down all eight digits.
5. Call Honda Dealer for Radio Code.
6. Use the TUNE knob to enter the first four digits of the anti-theft code into the audio unit. (Ignore the last
digit; it’s not used.) When you turn the TUNE knob, COdE disappears, and a single digit is displayed.
Turn the knob left or right to select each of the anti-theft code digits. When you press the TUNE knob,
the system beeps and accepts each digit as it spells out CODE on the display.
oh yes, someone below mentioned that they were able to find the serial number "on top" of their radio. Mine was on the back of the radio. One suggestion (prior to actually pulling the radio) is to pop out the heater vent/clock assembly just above the radio. Be careful not to damage your dash ....but the whole assembly just pops out pretty easily. Once it's out, you can see the "top" of the radio. If your serial number is there, this will save you the whole process of removing the radio.
This is good advice ...."if" the code on your radio card in the glovebox is correct. We replaced the battery on my wife's CRV and quickly realized that a radio code was needed. I searched the glovebox and was happy to find the "radio code" on a card. However, when I entered it, it didnt work ...i kept getting attempt err's....then had to reset things.
Finally I called the dealer and verified that I would indeed need the serial number off the back of the actual radio. Once you have the radio serial#, they can enter this in their database to obtain the unlock codes for you ...free of charge. The other option was to bring the car in, pay them a labor free of about $50 to pull the radio and obtain the serial number and then obtain the unlock code. Considering I didnt have $50 to waste and I figured I could pull the radio myself within an hour, I did just that. I found the following site very helpful in detailing radio removal steps: http://www.installdr.com/InstallDocs/Honda/PDF/466009.pdf If you are "somewhat" handy, have some very basic tools and can follow simple instructions, it's not that big of a deal. Once I had the number, I called my dealer and obtained the unlock code immediatly. I wrote the unlock code in multiple locations within the car....to prevent a similar problems in the future.
Another suggestions (should you have to replace the battery) is to go to the autoparts store and buy a little gizmo that plugs into your cigarette lighter ....and has a 9 volt battery attached to it. You plug this in ....prior to removing your battery. This will provide just enough juice prevent code loss to your clocks, radio, etc.
Good luck!
OMG. Thank you Thank you THank you! I found the serial number on the side of the glove box of my Odyssey 2000. Went to the website https://radio-navicode.honda.com/ entered the info and got the code. The dealer was going to charge me $90. Thank you so much!!!!
No code for me on the side of my 99 CRV. I ended up pulling the radio to get the serial number off the top of the stereo. Wasn't too bad to do. 25 minutes to complete the whole job. Only needed a phillips screw driver to remove a dozn or so screws to get the stereo out.
Thank You, We also found our code in the glove box
Thank you, We also found the code in our glove box (S2000). You certainly saved us alot of headaches and dollars! Thanks again!
THANK YOU!! We had the same problem. The Honda dealership we bought our car from( 98' CRV )wanted to charge us $130 to take the radio out.The 5 digit number was in the glove box. We did have to disconnect the battery for a minute, then the word code came on and we punched in the number and BINGO, we had music!!! All I can say is thankyou so much for people just trying to help each other out!!!!!
Good information. Thank you. I looked for the sticker containing my code and could not find it. I have a '99 Civic. The only thing on the glovebox was a number that consisted of letters and numbers higher than 6. I called my local Honda dealer and was told that I needed the radio serial number, which was on top of the radio. After pulling the radio, I realized that the serial number was on the bottom and was the same number on the sticker in the glovebox. I call the dealership back with the serial number and was given the code free of charge.
XOXO. Riding around w/o music...UGH! Have 2000CR-V, tried all listed below, had to combine info. Went to website suggested, https://radio-navicode.honda.com/, and got my code. Disonnected neg battery connection for 1 minute & off I went singing & car dancing to my hearts content! Need more websites like this one, easy and free!
Man just wanted to say THANKS for the info. I had my battery go dead on me this morning and bought a new one on my 06 Accord. I was ticked off about the code issue but the info you gave out really baled me out of a jam, Again Thanks!. Randy
Great advice! I had my battery replaced and, although I had the code, the radio only displayed "C" instead of "Code" and would not accept the 5 digit code. I disconnected the battery for a minute and after I reconnected the entire word "Code" was displayed and the 5 digit code was accepted. Thanks.
Thanks for a great and usefull article. Your recommedation worked!I went to one website that wanted $30 to obtain the send me the code. Free is better.
Thanks again,
I too had the experience of having my radio replaced and having no radio. I called the dealer that I purchased the certified pre-owned 2002 Honda Accord vehicle. I got someone in the service department who talked me through the process even though the sticker wasn't in my glovebox nor did I have the original card (since I wasn't the original owner). He had me push a series of buttons on the radio in various states of the power being on and off and was able to come up with the code just by what the radio display was showing. Good luck to all with this problem and maybe you will be fortunate enough to get someone nice in your service department that doesn't mind helping for free.
howdy.. have a 2007 honda fit.. turned on the air cond and no go.. thought must be a fuse.. so i messed with some wires in the fuse box... managed to unplug the radio and found out it also has the anti-theft thing on it... i know that card with the code is SOMEWHERE????
so after a weekend of searching, i found this simple message.. thanks.. opened the glove box and there was the sticker.. entered the 5-digit number and ... wahhhh-laaaaaa... radio back!!!... thanks for saving me a trip the dealer and probably $50, at least.. really appreciate forums like this....
and .. oh yea... the air cond doesn't work and the green light doesn't come on, if the fan is set to off.. ARRRRRGGGGGGGGGGGHHHHHHH!!!!!
thanks again
I would also like to add my thanks for the helpful advice for restarting the radio in our 2000 Accord EX. First I located the code, which fortunately we'd saved with the car papers, then disconnected the negative cable on the battery as you suggested. After reconnecting, the radio came on and ejected the CD, which we thought was jammed. My wife has her music back, and I'm out of the doghouse. Thanks again!
Funny thing on my own advice - I had the same thing happen on my 00 Accord. Looked all through the glovebox and no code! The dealer wanted $100 to pull the radio and get the serial number.
I ended up calling American Honda customer service who gave me several alternate locations to find that sticker with the code. One of those proved to be correct and it's been happy motoring since then.
You think at 145K it may be time to retire the original battery?
Got a flashlight out and searched the car from top to bottom. Found my code under the hood. After opening the hood and looking at the top right hand corner there were two codes on a piece of white tape. One code was a five digit code - entered it when code appeared on the screen and the radio was back in service. Thanks for your help in saving mega bucks!
Great info. We found the number in the center console! Of course I had to disconnect the battery to reset the radio but it all worked after a minute of work. You save my daughter a lot of trouble and money. Thanks.
A memory maintainer can save your clock and radio settings when you change the car battery. It's basically a 9 volt battery gizmo that plugs into your car's power port or cigarette lighter. The power port needs to be powered when the key is out of the ignition for it to work.
This was a great great write-up. My battery died on my 2004 Accord right after a cop pulled me over. Had to get a new battery, but radio wasn't workin. Read the manual. It said i had to find out the radio s/n and take to dealer. Everybody hates goin 2 the dealer. They take 4ever and charge u lots of $$. I thought imy son & i would just suffer without music for a while. Whose got time to go to the dealer? Anyway, after running across this article, i feel like i've won the lottery. THank you thank you thank you
This was a great posting. This has happened to me several times when Honda did some work on my car -- they left me with a radio that didn't work. Finally, one of their service managers talked me through this process. Sure beats having to take it back to the dealer for something that was their oversight in the first place!
fjohansson,
I recently bought a used Honda Accord. Of course, no radio code. So I looked in the manual and it indicated that the dealer would give me the code if I had the serial number of the radio. You may want to call your local Honda dealer and ask how to get the code for your car. (If your local dealer gives you a hard time, call the local dealer I use toll free at 1-800-577-4853. Just ask for the service department and they will be able to help you find your serial number. It helps if you have the VIN number handy)
Anyway getting the serial number may involve pushing in some of the station preset buttons while turning on the radio. Or, as is the case with my car, you must remove the radio. If you must remove the radio to get the serial number, you have two options,
1. You can take it to the dealer and they will charge you for there time and labor to remove the radio, get the serial number, and replacement of the radio. Many people have the mistaken idea that the dealer is charging them for the code. This is not the case. They are charging them to remove and reinstall the radio.
2. You can do this yourself. I found a free removal and installation guide for my car at:
www.installdr.com
Or if they don't have it, it's available as a download for a few dollars at:
http://www.carstereoremoval.com/htm/stereoremovalHondaOdyssey03_05P.htm
Once you have this number you can go to your local Honda dealership and they will be able to look up your code.
-sdj
I have the same prob, only I killed the battery. Bought the Odyssey 2003 at Carmax and the manual plus radio code is missing. Can't get it started without the code and Honda wants $80 to do the job of opening the panel to get the serial from the stereo to figure out the code.
I looked everywhere in and around the glovebox as well as the breaker box in the engine compartment and under the dash. Could it be somewhere else seeing that it's a '03 model or does anyone have any other suggestions? I'm afraid I'll break the panel if I try to get it off. If nothing else, what is the easiest way to get the panel off so I can read the serial off the stereo?
Thank you, F
Also - for earlier model Hondas such as Civics, etc. You might need to look for the 5 digit code and 10 digit serial number under the fuse box lid beside the battery.
